What is a Mail Scanning Service?

Mail scanning services digitize your physical mail so you can access important letters and documents from anywhere. Here’s how they work, what they usually cost, security considerations, and who should consider them.

Updated 8 min read
Mail scanning dashboard illustration

Mail Scanning Service: Quick Definition

A provider receives your mail (as an authorized CMRA), opens and scans selected items with your permission, and delivers secure digital copies to your account. You control whether originals are forwarded, held, shredded, or recycled.

How Mail Scanning Services Work

1

Setup & Authorization (USPS Form 1583)

You complete USPS Form 1583 to authorize the CMRA to receive and open mail on your behalf, provide two forms of ID, and finalize via in‑person or online notarization (varies by provider and jurisdiction).

Typical requirements: Government photo ID, secondary ID, notarized Form 1583
2

Mail Receiving

Your mail is delivered to the provider’s street address (not a PO Box), allowing acceptance from USPS, UPS, and FedEx.

Address format: Your Name, 123 Service Street #456, City, ST 12345
3

Notification & Preview

Get envelope images and alerts; choose what to open and scan.

You control: Open/scan, forward, hold, shred, or recycle
4

Scanning & Digital Delivery

Scans are typically 300+ DPI and posted to your secure dashboard with search and download options.

Features: Searchable PDFs, mobile access, simple sharing controls
5

Physical Mail Management

Forward important items, hold for pickup, shred securely, or recycle. Storage/forwarding fees vary by provider.

Options: Forward, hold, shred, recycle, or archive

Benefits

🌍 Global Access

Access and manage mail from anywhere—ideal for remote workers, travelers, and expats.

⚡ Notifications

Know right away when critical mail arrives.

🔍 Search & Organization

Find documents in seconds with searchable PDFs and folders/tags.

🏠 Professional Address

Real street addresses accepted by carriers and many institutions.

🗑️ Junk Mail Filtering

Discard low‑value mail; forward only what matters.

📱 Mobile‑Friendly

Most providers offer apps for quick decisions on the go.

💰 Potential Savings

Reduce trips, storage, and lost‑mail risks—value varies by usage.

🔐 Secure Storage

Digital copies can be backed up with access controls.

Typical Costs

Basic Plans

$10–$20

per month (typical)

  • • Envelope images + limited scans
  • • Basic forwarding options
  • • Mobile/web access

Standard Plans

$20–$40

per month (typical)

  • • Higher scan limits
  • • Package receiving
  • • International forwarding

Business/Premium

$40+

per month (varies)

  • • Multiple recipients/addresses
  • • OCR/search, integrations
  • • Priority handling

Possible Additional Fees

  • • Setup or address activation
  • • Per‑scan overages
  • • Forwarding/postage + handling
  • • Storage beyond grace periods
  • • Check deposit or special handling

Security & Privacy

🔐 What to Look For

  • • TLS/HTTPS + encryption at rest
  • • Access controls & audit logs
  • • Background‑checked staff
  • • Clear retention/deletion policy
  • • 2FA for account access
  • • Secure document destruction

⚠️ Risks to Consider

  • • Third‑party handling of sensitive mail
  • • Data breaches or insider threats
  • • Government/legal requests for records
  • • Service interruptions with smaller vendors

🛡️ Choosing a Provider

Research Checklist

  • • Years in business & reviews
  • • Security audits/certifications
  • • Insurance and liability coverage
  • • CMRA compliance & staffing model

Ask Before You Buy

  • • Server/data location
  • • Who can access my scans?
  • • Retention & deletion timelines
  • • BAA availability for regulated data?

Who Should Use Mail Scanning?

✅ Ideal For

  • • Remote workers & digital nomads
  • • Frequent travelers
  • • Expats & seasonal residents
  • • Small businesses without offices
  • • Students studying abroad
  • • RV travelers
  • • Privacy‑conscious individuals
  • • Seniors simplifying paperwork
  • • Busy professionals needing speed

❌ May Not Be Right For

  • • People with very little mail
  • • Those needing immediate physical access
  • • Users handling highly sensitive originals
  • • Strict budget constraints
  • • Those who prefer traditional mail handling
  • • Complex legal/medical document workflows without BAA

Provider Landscape

Well‑known providers in this space include Earth Class Mail, PostScan Mail, Anytime Mailbox, Traveling Mailbox, Virtual Post Mail, and local franchise options (e.g., PostNet). Features and pricing change—confirm details directly with vendors.

Tip: Instead of starting with price alone, shortlist by location quality, security, and service levels (scan SLA, forwarding speed, customer support).

Getting Started

Step‑by‑Step

  1. 1. Compare providers by location, features, security, and reviews.
  2. 2. Choose a plan that fits your expected volume—upgrade later if needed.
  3. 3. Complete registration and billing.
  4. 4. Submit Form 1583 + IDs (notarized as required).
  5. 5. Update your address with senders; consider USPS forwarding as a backstop.
  6. 6. Test the workflow with a self‑mailed letter.
Explore mailing optionsSee our services

Use this guide to evaluate scanning providers. For sending mail during your transition, explore our services.